Job Description:

InGenesis is seeking compassionate, detail-oriented Medical Assistants to support our client. In this role, you'll provide direct patient care, perform front desk duties such as registration and scheduling, and rotate across various departments and clinic locations. Flexibility to work evenings, weekends, and overtime is required..

Essential Clinical Responsibilities:

• Prepare, clean, and stock exam rooms daily
• Review electronic patient charts and huddle with providers to plan visits
• Prepare patients for exams and perform point-of-care tests
• Document screenings and pend lab orders and vaccines in the EHR
• Administer vaccines and assist with specimen collection
• Monitor patient flow and support providers with time management
• Address EHR messages within 24-48 hours
• Educate patients and assist with insurance enrollment (e.g., EWC, CDP, FPACT)
• Provide patient education and referral instructions
• Perform medication reconciliations
• Ensure compliance with HIPAA, infection control, and clinic protocols
• Perform other duties as assigned by supervisor

Front Desk & Administrative Responsibilities:

• Register and check in patients
• Navigate health plan portals to verify insurance eligibility
• Understand qualifications for county insurance programs and the Sliding Fee Program
• Make robust confirmation calls and schedule appointments
• Consistently demonstrate GUEST principles in all interactions
• Stock clinic supplies and purge expired items
• Perform downtime procedures and other clinic duties as assigned

Minimum Qualifications:

• High School Diploma, GED, or equivalent
• Completion of a Medical Assistant training program from an accredited school
• Current CPR/BLS Certification (AHA) - must be a hands-on course
• At least 3 months of customer service experience
• Proficiency in Microsoft Office and internet use
• Bilingual (Spanish) highly desirable

Preferred Qualifications:

• One year of experience in a community health setting
• Medical Assistant Certificate
• Experience with medical practice management systems
• Reliable transportation

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is occasionally required to stand; walk; sit for extended periods of time; use hands to finger, handle, or feel; reach with hands and arms and talk or hear; bending, squatting, twisting, or reaching up above the shoulders frequently in a repetitive motion. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
• This position utilizes a computer keyboard, computer monitor, and telephone for prolonged periods of time.
• Specific vision and hearing abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

EEO Statement:

InGenesis is an equal opportunity employer committed to fostering a diverse, inclusive, and equitable workplace. We comply with all applicable federal, state, and local employment laws, including recent executive orders, and strictly prohibit discrimination, harassment, or retaliation based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, veteran status, or any other characteristic protected by law.

InGenesis is dedicated to making reasonable accommodations for qualified individuals with disabilities and ensuring that all employment decisions are based on qualifications, merit, and business needs. If you require a reasonable accommodation during the hiring process, please contact us by visiting our website at https://www.ingenesis.com/careers/site-accommodations

Company Statement:

InGenesis is one of the largest staffing firms in the industry and is among the largest diversity-owned healthcare staffing firms in North America. InGenesis is dedicated to placing people in positions that preserve life, improve lives, and inspire others. This does not happen without passionate people: skilled colleagues who are motivated to create innovative solutions and deliver superior service to our clients. InGenesis counts almost half of the Fortune 500 in our nearly 300 clients, including clients in the healthcare, life sciences, higher education and pharma industries.