Reporting to the VP of Corporate Finance Global and COO/Chief of Staff for Business Transformation, you will have a key role in driving and developing the curriculum, content design, coordination, and delivery of our CF training programs and training events. While this role will be predominantly be focused in NA, work will also extend to our other regions to ensure coordination around the globe as we build a cohesive plan for Training and Development across CF (collectively Talent Development, or TD). These training and development programs are essential for all of our people in building core capabilities and exceptionally high-standard talent development programs.

This role will help define needs, and help design, develop, and deliver in-person and virtual learning programs in best-practice TD capabilities for professional services firms, from new hires to leadership programs. Major content areas will support staff in developing career capabilities and best-practice behaviors to engage their teams, sustain a culture of inclusion and belonging, and assist everyone in owning their own career. This role will support development for all levels, across key areas of both CF business, leadership, and general development, including leveraging the classroom, virtual, e-Learning, and assessments, and may also participate in delivering programs for other regions. All development initiatives support our global values, competencies and leadership attributes.

What You'll Do

At its heart, this is a learning development consultative role within CF, with a focus on internal customers who are themselves, consultants to external and internal customers

You will work with leaders in CF and those customers across CF, partnering with other talent development and human resources professionals to understand the need, design development options and review them with the customer, and then execute the chosen solutions.

Involvement in requests may vary from complete ownership of a project and all its parts from beginning to end, or it may be contributing to parts of a request and completing only some tasks.

This role will include internal consulting, evaluating needs, designing training, developing materials, and delivering development programs, both in-person and virtually.

You will ensure the content being delivered is valued and well received and the training programs are run to an exceptionally high standard and to a very senior level.

Responsibilities

Provide input into the global learning strategy and oversee and participate in its effective delivery through the following:

• Deliver learning programs, whether in person or virtually - Note: pre-pandemic, this role traveled 45% of time facilitating and delivering learning programs in NA cities, with 10 weeks spent each year delivering annual programs in-person, in a variety of venues from hotels to training centers. As we return to post-pandemic life, this level of travel may resume. There may also be travel outside of NA to our other offices around the globe.
• Work collaboratively with other talent development and professionals to follow standard Instructional Systems Design methods to assess needs, design, develop, deliver, and evaluate business development training, and other training that will improve the coaching and leadership capabilities of our leaders of people, and training in other content areas that will support FTI's values and competencies.
• Follow professional consulting skills to understand the wants and needs of the internal customer, analyze the data, develop the potential solutions, review the options with the customer, and develop a project management plan for execution.
• Develop and work from an effective project management methodology for all projects.
• Provide regular reporting on accomplishments to the CF team. Report on strategic matters and learning initiatives at the appropriate level of detail. Present select accomplishments and reports directly to senior leaders.
• Assess the quality of our programs and continuously improve learning initiatives based on these results.
• Work with Global TD in the evolution and delivery of the competency-based curriculum of fundamental, intermediate, and advanced courses as required.
• Collaborate with CF human resources and practice professionals
• Consult as needed with other course managers in the segments. Provide feedback to course managers on developed training.
• Adhere to National Association of State Boards of Accountancy Continuing Professional Education (NASBA) CPE guidelines in developing training.
• Employ adult learning principles and innovation strategies for training design, delivery, and blended learning approaches, including contributing to the firm's LMS and developing e-learning paths and curriculum swim lanes.
• Continually research and apply best-in-class and new facilitation and training methods and techniques. Maintain knowledge of training and facilitation techniques including the addition of technology and micro-learning by attending workshops, reviewing professional publications, establishing personal networks, and participating in professional societies. Introduce applicable trends in facilitation and training and development for inclusion in offerings.

How You'll Grow:

You will be working with CF to bring learning solutions to our team. Our work provides for high visibility projects working with leaders at all levels. On-the-job growth and development will contribute most to your career development.

FTI invests in the formal development of our talent with key resources such as Linkedin Learning, Coursera, and Thomson Reuters eLearning content. In addition to taking advantage of these key resources, each year we invest in our team members to continue their professional development. We are committed to working collaboratively to help all employees own their careers. Career development plans are required in our performance management process.

Qualifications & Experience:

• Qualification: University degree required. CIPD or equivalent professional training qualification desirable.
• Minimum of 8-10 years of experience designing, developing, and delivering business development training initiatives within an international matrix organization.
• Minimum of 8-10 years of experience designing, developing and delivering training content that improves managers' and leaders' capabilities in coaching their employees for immediate performance and mid-and long-term career development.
• Virtual training design, development, and delivery experience with Zoom and Microsoft Teams.
• Professional or Financial Services experience.
• Formal development and demonstrated expertise in Instructional Systems Design and learning solutions including micro-learning offerings.
• Experience in Learning Management Systems (LMS) and E-learning development.
• Excellent interpersonal, communication, and facilitation skills; outstanding emotional intelligence.
• Prior vendor management, evaluation, and negotiation experience.
• Skilled in project management methods and tools. Expert PowerPoint skills and Intermediate Excel skills.
• Adherence to FTI Values: Integrity, Creativity, Achievement, Respect, Empathy
• Travel required to FTI office(s) and training locations.
• COVID Vaccine required*

• Apart from the well-structured career path and excellent team environment, our employees enjoy a variety of perks and benefits. Our benefits include, but are not limited to:
• Competitive salary and bonus plans
• Generous paid holidays, time off and parental leave
• Full package of benefits plans
• Company matched 401K
• Annual paid volunteer hours
• Corporate matching for charitable donations
• Potential for flexible working arrangements
• Free snacks and drinks
• Upscale offices close to public transportation
• Pet insurance

About FTI Consulting

What makes us unique? With more than 6,250 employees located in offices in every corner of the globe, we are the firm our clients call when their most important issues are at stake. Regardless of what level you are, you will have the opportunity to work alongside and learn from top experts in your field on high-profile engagements that impact history. Our culture is collaborative, and we value diversity, recognition, development and making a difference in our communities.

FTI Consulting is publicly traded on the New York Stock Exchange and has been recognized as a Best Firm to Work For by Consulting magazine and one of America's Best Management Consulting Firms by Forbes. For more information, visit www.fticonsulting.com and connect with us on Twitter ( @FTIConsulting ), Facebook and LinkedIn .

FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.