The following describes the various aspects of the designated job. Some or all of these aspects may be changed over time, with or without notice, at the sole discretion of the ACGME. Applicants must be currently authorized to work in the United States (US) on a full-time basis. The ACGME will not provide employment sponsorship for this position (e.g., H-1B Visa or other US employment authorization). Title: Distance Education Associate Department: Department of Distance Learning Reports To: Executive Director, Distance Learning Work Schedule: Contract – 4 months Job Summary The Distance Learning Associate position will provide support to and collaboratively work with Distance Learning staff to produce the ACGME’s synchronous and asynchronous education (i.e. online courses, webcasts, videos and other educational resources) for the Office of Distance Learning. This includes collaborating with Distance Learning staff and subject matter experts (SMEs) to deliver webcasts and virtual meetings to record and edit on-demand videos, podcasts and other educational resources housed in Learn at ACGME, the organization’s online learning management system. The Distance Learning Associate will also be responsible for supporting learners in the use of Learn at ACGME and helping to manage the resources in the platform. Primary Duties and Responsibilities Collaboratively create educational videos, podcasts, online courses and other multimedia for the Office of Distance Learning (40%) Record, review and edit video, audio and other multimedia produced by the DL Office Participate in the team-based DL design process, including storyboarding, quality assurance and other pre-production/post-production activities Assist in the development of online courses, forums and content/community-specific microsites for ACGME organizational initiatives Monitor activities and support learners and other users of the Learn at ACGME online platform, as well as manage the platform’s asynchronous distance learning resources such as on-demand webcasts, asynchronous courses and community forums (30%) Provide support to learners access and other logistic issues that arise with learners using educational technology systems Track learner support in Learn at ACGME and the DL support inbox Manage data in and respond to technical support requests regarding the DOCC and AWARE apps, podcasts and other DL resources Develop reports on usage of Distance Learning’s systems (Learn at ACGME, LibSyn podcast platform, Intrado), including key performance indicators Support live Distance Learning (DL) events such as webcasts, video conferences and virtual meetings (30%) Provide media/event design and troubleshooting expertise during pre-production and delivery process Facilitate/support live distance learning events (e.g. Equity Matters and Well-Being Speakers’ series, the Chief Resident Leadership Program, Faculty Development workshops) as needed Other duties as assigned. Education, Knowledge, Skills, and Abilities Required Bachelor’s degree in Communications, Media Production, Broadcast Journalism or related field, or commensurate experience required. Must be proficient in Microsoft Word, Excel, Outlook and PowerPoint and Adobe Acrobat. Must have experience with a variety of audio and video production tools (e.g., Audacity, Zencastr, Camtasia). Must have experience with Adobe Premiere, Audition, Photoshop and other elements of the Creative Suite. Preferred Experience planning and delivering web-based broadcasts, webcasts and/or livestreams preferred. Experience with multiple online learning formats, including learning management systems (e.g. Canvas, Blackboard) preferred. Helpful to have experience of HTML and with web authoring tools (e.g., Articulate). Have a demonstrated history of close collaboration with staff in work-based (e.g. project) teams. Demonstrate effective teamwork skills and ability to work with diverse stakeholders. Clearly and concisely deliver information. Display a customer-oriented approach in communications. Demonstrate strong editing skills, with consistent accuracy. Demonstrate superior organizational and workflow management skills. Demonstrate strong attention to detail and excellent follow-up skills. Demonstrate the ability to work under tight timelines, as well as to balance multiple projects and priorities simultaneously. Demonstrate a strong work ethic and the flexibility to both work independently and as a team member. Exercise good judgement, common sense, and dependability. Demonstrate ability to work independently with minimal supervision. Equipment Position requires the significant use of standard office equipment, such as a computer, keyboard, mouse, photo copier, fax machine, telephone. Working Conditions Most of the work of the Distance Learning Associate is normally done in the ACGME office with the typical physical demands of an office environment. During the COVID-19 pandemic, ACGME employees are working remotely until further notice. The Distance Learning Associate will need to be able to efficiently and effectively work remotely. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. While performing the duties of this job, the Distance Learning Associate: Will frequently be required to participate in meetings via Zoom or other video conferencing platforms. Note, this is particularly relevant while working remotely. Will frequently be required to sit in meetings for long periods of time. Will frequently be required to sit and work for extended periods of time at a computer terminal using various computer programs and other computer tools. Must be willing and able to travel if required. The ACGME is an Equal Opportunity/Affirmative Action/Pro Disabled and Veteran Employer. The ACGME welcomes differences in the form of gender, race, ethnicity, disability, geography, socioeconomic status, age, politics, religion, philosophy, sexual orientation, gender identity, or expression status. All applicants who share this goal are encouraged to apply.