Topcon Positioning Group is headquartered in Livermore, California, USA (topconpositioning.com). We design, manufacture and distribute productivity tools for developing a brighter future. Whether cultivating the earth or building upon it, Topcon brings innovation in workflow automation and seamless connectivity of data to construction, geopositioning and agriculture industries focused on developing a sustainable tomorrow.

Learn more about working with us at topconcareers.com

Topcon Solutions serves the AEC industry as the retail division to Topcon Positioning Systems, and an Autodesk Platinum Partner. The technology offerings, workflows, and productivity solutions between these two brands is why Topcon Solutions is a leader in the industry. Ourvast product portfolio, technical expertise across brands, and businesssavvyindustry knowledge is unmatched. Supporting our customers with training, technical support, consulting & repair is our specialty.13 locations, covering 20 states.Solutions Is Our Middle Name.

Installs and services Topcon Machine control products on Dozers, Graders, Excavators, Skid Steers, compactors, Pavers, and Curb Machines. Provides customer support via the phone, in-person visits, and training sessions.

Responsibilities:

• Install hardware and update the software on new and existing heavy equipment.
• Troubleshoot complex installation issues to improve machine performance.
• Research and identify solutions to software and hardware issues
• Perform Pre and Post Sale Technical Support assistance for customers and the sales team via phone, email, and remote.

Qualifications:

• High School education with related training and or equivalent work experience
• Hydraulics and Electronics aptitude. Troubleshooting electro-mechanical systems will be required.
• Mechanical and Technical abilities required
• Strong Customer Service and Support focus
• Intermediate knowledge of computers
• Physically capable of climbing onto large equipment and lift- up to 75 pounds.
• Installs will be outside in the elements (rain, cold, heat)
• Required Travel, fluctuates depending on business requirements subject to change at any time
• Valid Driver's License with a clean driving record
• Fully vaccinated for COVID-19, unless you request and are granted a reasonable accommodation

Topcon is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.