Clinical Application Specialist
May 8, 2023
Based in Oakland, NJ, Topcon is a comprehensive diagnostic device manufacturer within the worldwide eye care community. It introduced the world's first commercial back-of-the-eye Spectral Domain (SD) and Swept Source (SS) optical coherence tomography (OCT) systems, which have driven innovation in eye care.
More recently, to develop the most efficient, pragmatic and state-of-the-art solutions, Topcon formed a new strategic division, Topcon Healthcare Solutions, whose primary objective is to create world-class software solutions for the eye care industry and beyond. The company's products enable the collection and visualization of a wide range of imaging and clinical data while providing quantitative and clinical analysis capabilities.
Topcon's software gives clinicians access to patient exam data captured from OCTs, Visual Fields, Fundus Cameras, and other Topcon and third-party devices. Topcon leverages its new data management system called Topcon Harmony, where practitioners gain access to both DICOM and non-DICOM information stored in a central, cloud-based environment. Additionally, Topcon now provides an integrated service that connects practitioners to an extensive network of reading services to assist in the management of sight-threatening eye diseases.
Clinical Responsibilities:
• Train various end-users; physician, physician staff, distributors, colleagues
• Support sales activity by performing product demos
• Communicate and show functionality of the equipment and system
• Perform follow up activities to end users
Technical Responsibilities:
• Install new customer systems/equipment
• Configure components
• Partner with on-site IT to ensure proper network connectivity from equipment to PCs for patient images, data and reports
• Partner with in-house (Topcon) tech support as needed; activation codes, minor technical troubleshooting
• While not traveling, must back up Technical Support for troubleshooting requests when necessary.
Administrative Responsibilities:
• Coordinate schedule and travel with client/end user for installs, demos or tradeshows
• Attend supporting tradeshows to perform demos and interpret clinical needs per Doctors
• Complete reports
Job Requirements:
• General product knowledge of Ophthalmic Equipment preferred
• Knowledge of computer hardware & software applications
• Knowledge of basic Windows applications
• Strong verbal and written skills; ability to write detailed reports
• Organized and able to prioritize workload
• Must be able to work independently and multitask
• Strong problem solving abilities
• Must be able to work independently and/or within a team environment.
• Valid driver's license and use of a car
Topcon is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
More recently, to develop the most efficient, pragmatic and state-of-the-art solutions, Topcon formed a new strategic division, Topcon Healthcare Solutions, whose primary objective is to create world-class software solutions for the eye care industry and beyond. The company's products enable the collection and visualization of a wide range of imaging and clinical data while providing quantitative and clinical analysis capabilities.
Topcon's software gives clinicians access to patient exam data captured from OCTs, Visual Fields, Fundus Cameras, and other Topcon and third-party devices. Topcon leverages its new data management system called Topcon Harmony, where practitioners gain access to both DICOM and non-DICOM information stored in a central, cloud-based environment. Additionally, Topcon now provides an integrated service that connects practitioners to an extensive network of reading services to assist in the management of sight-threatening eye diseases.
Clinical Responsibilities:
• Train various end-users; physician, physician staff, distributors, colleagues
• Support sales activity by performing product demos
• Communicate and show functionality of the equipment and system
• Perform follow up activities to end users
Technical Responsibilities:
• Install new customer systems/equipment
• Configure components
• Partner with on-site IT to ensure proper network connectivity from equipment to PCs for patient images, data and reports
• Partner with in-house (Topcon) tech support as needed; activation codes, minor technical troubleshooting
• While not traveling, must back up Technical Support for troubleshooting requests when necessary.
Administrative Responsibilities:
• Coordinate schedule and travel with client/end user for installs, demos or tradeshows
• Attend supporting tradeshows to perform demos and interpret clinical needs per Doctors
• Complete reports
Job Requirements:
• General product knowledge of Ophthalmic Equipment preferred
• Knowledge of computer hardware & software applications
• Knowledge of basic Windows applications
• Strong verbal and written skills; ability to write detailed reports
• Organized and able to prioritize workload
• Must be able to work independently and multitask
• Strong problem solving abilities
• Must be able to work independently and/or within a team environment.
• Valid driver's license and use of a car
Topcon is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.