Human Resources Associate
January 23, 2022
About the Role
The GHRSC associate is responsible for supporting the daily operational aspects of the programs, policies, and processes of FTI's key HR transactions including new hires, terminations, employment status/job data changes, benefits processes, and the data integrity of the PeopleSoft 9.1 system.
What You'll Do
1. Supports recruiting function in hiring process from initial job requisition through onboarding and supports related training program initiatives. Responsible for assisting candidates through the automated onboarding system and troubleshooting any issues that may arise.
2. Supports employee lifecycle transactional processing from hire through retire for global employee base.
3. Monitors case management tools and workflow process for inquiries and transactional requests created by employees, HR Business Partners and managers.
4. Creates documentation for job data changes, maintains Human Resource Information System records and compiles reports from database. Maintains HR records in document management system.
5. Provides analytical support for compliance auditing efforts.
6. Maintains compliance with company policies, as well as country, U.S. federal and state regulations concerning employment.
7. Responsible for documenting process changes, as well as creating and maintaining SOP's for global processes.
8. Contributes to and maintains HR information knowledge base, to include FAQs, quick reference guides, knowledge articles and operations manuals.
Basic Qualifications
• Minimum of a Bachelor's degree (B.A./B.S.) from a four-year College or University
• At least 2 years of experience providing process or transactional support in a service center environment or customer focused support role
• Experience across multiple HR functions including HR data updates, payroll, benefits, compensation, and recruiting a plus.
• Demonstrated team player skills.
Professional Skill Requirements
• Experience with PeopleSoft HRMS, version 9.1 or higher preferred. Ability to process PeopleSoft HR events, run reports and interpret/analyze data outputs.
• Experience troubleshooting across multiple platforms/systems - demonstrated technical ability.
• Continuous improvement mindset and a passion for measuring results through data and metrics a must.
• Ability to multitask in a highly dynamic environment and manage own work to meet deadlines.
• Some HR shared services or customer service experience a plus.
• Demonstrated experience with Microsoft Word, Excel, and Visio applications.
Our Benefits
Apart from the well-structured career path and excellent team environment, our employees enjoy a variety of perks and benefits. Our benefits include, but are not limited to:
About FTI Consulting
What makes us unique? With more than 5,000 employees located in offices in every corner of the globe, we are the firm our clients call when their most important issues are at stake. Regardless of what level you are, you will have the opportunity to work alongside and learn from top experts in your field on high-profile engagements that impact history. Our culture is collaborative, and we value diversity, recognition, development and making a difference in our communities.
FTI Consulting is publicly traded on the New York Stock Exchange and has been recognized as a Best Firm to Work For by Consulting magazine and one of America's Best Management Consulting Firms by Forbes. For more information, visit www.fticonsulting.com and connect with us on Twitter (@FTIConsulting), Facebook and LinkedIn.
FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.
The GHRSC associate is responsible for supporting the daily operational aspects of the programs, policies, and processes of FTI's key HR transactions including new hires, terminations, employment status/job data changes, benefits processes, and the data integrity of the PeopleSoft 9.1 system.
What You'll Do
1. Supports recruiting function in hiring process from initial job requisition through onboarding and supports related training program initiatives. Responsible for assisting candidates through the automated onboarding system and troubleshooting any issues that may arise.
2. Supports employee lifecycle transactional processing from hire through retire for global employee base.
3. Monitors case management tools and workflow process for inquiries and transactional requests created by employees, HR Business Partners and managers.
4. Creates documentation for job data changes, maintains Human Resource Information System records and compiles reports from database. Maintains HR records in document management system.
5. Provides analytical support for compliance auditing efforts.
6. Maintains compliance with company policies, as well as country, U.S. federal and state regulations concerning employment.
7. Responsible for documenting process changes, as well as creating and maintaining SOP's for global processes.
8. Contributes to and maintains HR information knowledge base, to include FAQs, quick reference guides, knowledge articles and operations manuals.
Basic Qualifications
• Minimum of a Bachelor's degree (B.A./B.S.) from a four-year College or University
• At least 2 years of experience providing process or transactional support in a service center environment or customer focused support role
• Experience across multiple HR functions including HR data updates, payroll, benefits, compensation, and recruiting a plus.
• Demonstrated team player skills.
Professional Skill Requirements
• Experience with PeopleSoft HRMS, version 9.1 or higher preferred. Ability to process PeopleSoft HR events, run reports and interpret/analyze data outputs.
• Experience troubleshooting across multiple platforms/systems - demonstrated technical ability.
• Continuous improvement mindset and a passion for measuring results through data and metrics a must.
• Ability to multitask in a highly dynamic environment and manage own work to meet deadlines.
• Some HR shared services or customer service experience a plus.
• Demonstrated experience with Microsoft Word, Excel, and Visio applications.
Our Benefits
Apart from the well-structured career path and excellent team environment, our employees enjoy a variety of perks and benefits. Our benefits include, but are not limited to:
- Competitive salary and bonus plans
- Generous paid holidays, time off and parental leave
- Full package of benefits plans
- Company matched 401K
- Annual paid volunteer hours
- Corporate matching for charitable donations
- Potential for flexible working arrangements
- Free snacks and drinks
- Upscale offices close to public transportation
- Pet insurance
About FTI Consulting
What makes us unique? With more than 5,000 employees located in offices in every corner of the globe, we are the firm our clients call when their most important issues are at stake. Regardless of what level you are, you will have the opportunity to work alongside and learn from top experts in your field on high-profile engagements that impact history. Our culture is collaborative, and we value diversity, recognition, development and making a difference in our communities.
FTI Consulting is publicly traded on the New York Stock Exchange and has been recognized as a Best Firm to Work For by Consulting magazine and one of America's Best Management Consulting Firms by Forbes. For more information, visit www.fticonsulting.com and connect with us on Twitter (@FTIConsulting), Facebook and LinkedIn.
FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.