Systems Administrator I

December 4, 2022
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Systems Administrator I

Job ID: req2693
Employee Type: exempt full-time
Division: Clinical Monitoring Research Program
Facility: Frederick: INDUS
Location: 5705 Industry Lane, Frederick, MD 21704 USA

The Frederick National Laboratory is a Federally Funded Research and Development Center (FFRDC) sponsored by the National Cancer Institute (NCI) and operated by Leidos Biomedical Research, Inc. The lab addresses some of the most urgent and intractable problems in the biomedical sciences in cancer and AIDS, drug development and first-in-human clinical trials, applications of nanotechnology in medicine, and rapid response to emerging threats of infectious diseases.

Accountability, Compassion, Collaboration, Dedication, Integrity and Versatility; it's the FNL way.

PROGRAM DESCRIPTION

Within Leidos Biomedical Research Inc., operator of the Frederick National Laboratory for Cancer Research, the Clinical Monitoring Research Program Directorate (CMRPD) provides high-quality comprehensive and strategic operational support to high-profile domestic and international clinical research initiatives sponsored by the National Cancer Institute (NCI), the National Institute of Allergy and Infectious Diseases (NIAID), the National Institutes of Health (NIH), and several other institutes within NIH. CMRPD's ability to provide rapid responses and high-quality solutions, and to recruit and retain experts with a variety of backgrounds, allows the directorate to facilitate strategic support to the growing clinical research portfolios of NCI, NIAID, and other NIH divisions/offices/centers. CMRPD's support services are aligned with the program's mission to provide comprehensive clinical trials operations and program/project management services to advance scientific clinical research that complies with applicable regulations and guidelines, maintains data integrity, and protects human subjects. CMRPD services include clinical trials monitoring, regulatory affairs support, clinical safety oversight, protocol navigation/protocol development, and programmatic and project management support to facilitate the conduct of more than 400 Phase I, II, and III domestic and international trials annually. These trials investigate the prevention, diagnosis and treatment of cancer, influenza, HIV, infectious diseases and emerging health challenges like Ebola virus and COVID-19, heart, lung, and blood disorders, parasitic infections, and rare and neglected diseases. CMRPD's collaborative approach to clinical research support and the expertise and dedication of staff to the continuation and success of CMRPD's mission has contributed to improving the overall standards of public health on a global scale.

The Clinical Monitoring Research Program Directorate (CMRPD) provides direct Information Technology (IT) support services for clinical trials management to the NIAID Division of Clinical Research (DCR) and the Office of Clinical Research Policy and Regulatory Operations (OCRPRO).

KEY ROLES/RESPONSIBILITIES
  • Assists with systems administration functions including systems configuration and performance monitoring
  • Ensures the day-to-day availability and security of site operating system platforms
  • Evaluates user needs/problems and takes the necessary actions to resolve them
  • Setup, configuration, and deployment of servers, workstations, mobile devices, printers, and other network-related hardware
  • Provides support for the maintenance of property accountability documentation records
  • Provides support for web conferencing and related online collaborative services
  • Assists with technical hardware/software requests, generates quotes, and provides full lifecycle support for deployed solutions
  • Provides training and guidance to staff on the use of operating system and application software
  • Assists with development of internal and cloud-based hosting platforms to support program goals and initiatives
  • This position is located in Frederick, Maryland


BASIC QUALIFICATIONS

To be considered for this position, you must minimally meet the knowledge, skills, and abilities listed below:
  • Possession of a (CHEA) Bachelor's degree in Systems Administrations, Computer Science, Biomedical Science or a related field from an accredited college or university according to the Council for Higher Education Accreditation (Additional qualifying experience may be substituted for the required education). Foreign degrees must be evaluated for U.S. equivalency
  • In addition to educational requirements, no additional experience is required
  • Proficiency in the installation, configuration, and management of Microsoft Windows 2019 servers, Microsoft Windows 10 and Apple workstations, mobile devices, and network-related hardware
  • Ability to communicate effectively with research, clinical, administrative and information technology staff
  • Ability to diagnose/troubleshoot network, computer, and application related problems
  • Ability to perform functions in a regulated environment, adhering to applicable local, state, and Federal policies and procedures
  • Ability to work both independently and within a team environment and effectively manage varying workloads
  • Ability to obtain and maintain a security clearance


PREFERRED QUALIFICATIONS

Candidates with these desired skills will be given preferential consideration:
  • Experience with Microsoft Endpoint Configuration Manager
  • Familiarity with online collaboration tools such as Microsoft Teams, Zoom and WebEx


Equal Opportunity Employer (EOE) | Minority/Female/Disabled/Veteran (M/F/D/V) | Drug Free Workplace (DFW)

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