ABOUT THE OPPORTUNITY:

The Manager, Human Resources will be an integral member of the Corporate segment's HR team. This position will work closely with the segment's Global HR Leader to determine, implement and manage talent solutions necessary to support business growth, to engage, develop and retain employees and to support a culture of collaboration, inclusion, development and flexibility. The HR Manager will also support HR functions such as strategic workforce planning, compensation philosophy and planning, and reporting and analytics. This role will collaborate with HR team members, Corporate business leaders and Corporate HR center of excellence (COE) staff to manage the overall delivery of HR services to Core Operations employees.

The successful candidate will help influence key metrics such as voluntary turnover, employee engagement, culture, 360 survey results, and accurate headcount planning.

Primary Duties:

Talent Development/Employee Engagement/Culture

The Manager, Human Resources, will work with other segment HR team members, as well as with segment business leaders & employees and the COE staff to implement performance management, coaching & feedback, learning & development and work-life flexibility solutions.

• Manage the performance & career management effort by:
  • working with employees and coaches to develop a continuous feedback model with a foundation of goal setting, mid-year and annual reviews, talent review and calibration sessions, 360 feedback, and ongoing coaching.
  • acting as a coach to the coaches to drive desired outcomes.
  • working with the segment HR Leader to identify and track key talent; career planning for high potentials and retention planning for high performers.
  • traveling to locations outside of home location to participate in review meetings, provide HR training, influence culture, and provide on-site support.
  • guiding professionals in the use of FTI's talent development system by coordinating with HRIS and leading online and in person training sessions.
  • evaluating 360 degree feedback results and employee engagement survey results to look for trends, successes and areas for improvement, and develop plans to utilize results.
• Manage the segment's learning & development needs by:
  • collaborating with segment leadership to define segment needs and with the Learning & Development COE to define programs to support the needs.
  • collaborate with segment leadership and the Learning & Development COE team to identify candidates for various milestone and targeted training programs.
  • assisting in the design and delivery of learning and development programs related to performance management, leadership development, employee growth and development, and diversity & inclusion
  • Collaborating with Corporate Leadership and the L&D team to build learning plans by function and level to support career development opportunities
• Manage employee engagement initiatives to drive retention, including employee recognition programs, employee engagement surveys and associated follow-up sessions and action plans.
• Act as a culture enabler influencing and supporting segment leaders on key focus areas such as diversity & inclusion, flexibility and career coaching and sponsorship.

Compensation Philosophy and Planning

• • Work with the segment's HR Leader and the COE Compensation team to manage and administer a fair and equitable pay for performance compensation philosophy for the segment.
  • Manage and administer salary management for the segment including the Annual Compensation Planning process.
  • Advise and guide segment leaders and coaches on appropriate compensation decisions.
  • Advise and guide hiring managers and the Talent Acquisition team on new hire compensation recommendations and ensure all approvals are acquired and processes are complied with.

Employee Relations

• Work directly with employees and managers and, where needed, the Employee Relations COE, on employee relations to effectively analyze and resolve issues and disputes and manage risk for FTI.
• Advise coaches and leadership on company policies, labor-law legislation, state and federal agency requirements.
• Independently provide guidance to coaches and leadership regarding performance issues and escalate to HR leader when necessary. Prepare coaches and leaders to have difficult conversations as needed.
• Work closely with the Benefits COE to manage Corporate LOA cases and accommodation requests to ensure employees have all necessary information and guidance.

HR Operations

• • Work closely with other members on the segment HR team and the HR Solutions Center on managing employee lifecycle process to create:
    • an efficient and effective onboarding process that ensures that new employee transition is smooth and timely and that all HR administrative/compliance responsibilities are complete.
    • an out-going employee process that have leavers feel FTI is a place to recommend others, ensures all HR administrative/compliance needs are met, and that useful exit interview information is gathered and appropriately considered and addressed to drive future impact.
  • Assist the Global HR Solutions Center in managing and implementing the necessary transactional aspects of the segment HR duties.
  • Prepare and maintain segment specific HR reporting and metrics for segment leadership.

REQUIREMENTS:

• Bachelor's degree in a related field
• 6+ years of progressive HR experience.

• Experience across multiple HR functions including Talent Planning, Performance Management/Career Development, Learning and Development, Strategic Workforce Planning, Compensation, Analytics and HR Operations.
• Experience in linking HR initiatives to strategic goals of the business
• Experience in dealing with employee relations issues.
• Demonstrated effectiveness in supporting multiple business leaders across varied practice areas.
• Highly effective interpersonal skills and a cooperative and approachable manner with internal clients and colleagues at all levels.
• A good empathic listener with the ability to gathering and analyze information and determine and appropriate solution or approach. A problem-solver.
• Ability to communicate, transfer knowledge and influence all levels of management in a professional and positive manner with excellent verbal and written communication skills.
• Organized, including having the ability to prioritize, request assistance when necessary, work independently and quickly respond to situations and tasks in deadline-driven situations.
• Demonstrated ability to successfully manage conflict and ambiguity.
• High degree of integrity and ability to maintain confidentiality and discretion at all times.
• Knowledge of PC and network environment; Proficiency in use of standard company software applications (Word, Excel, PowerPoint, etc.). Familiarity with PeopleSoft a plus.
• Ability to travel, if requested.
• COVID Vaccine required*

POSITION CLASSIFICATION : Exempt

FTI Consulting is an Equal Opportunity Employer

*Individuals seeking an exemption from this requirement for medical or religious reasons should complete a request for accommodation form and submit the form to recruitingsupport@fticonsulting.com.

Our Benefits

Apart from the well-structured career path and excellent team environment, our employees enjoy a variety of perks and benefits. Our benefits include, but are not limited to:

• Competitive salary and bonus plans
• Generous paid holidays, time off and parental leave
• Full package of benefits plans
• Company matched 401K
• Annual paid volunteer hours
• Corporate matching for charitable donations
• Potential for flexible working arrangements
• Free snacks and drinks
• Upscale offices close to public transportation
• Pet insurance

About FTI Consulting

What makes us unique? With more than 6,250 employees located in offices in every corner of the globe, we are the firm our clients call when their most important issues are at stake. Regardless of what level you are, you will have the opportunity to work alongside and learn from top experts in your field on high-profile engagements that impact history. Our culture is collaborative, and we value diversity, recognition, development and making a difference in our communities.

FTI Consulting is publicly traded on the New York Stock Exchange and has been recognized as a Best Firm to Work For by Consulting magazine and one of America's Best Management Consulting Firms by Forbes . For more information, visit www.fticonsulting.com and connect with us on Twitter ( @FTIConsulting ), Facebook and LinkedIn .

FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.

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