What You'll Do

• Manage and maintain all SAN/NAS/Object/Storage-as-a-Service "STaaS" systems across our global data centers.
  
• Manage and maintain all Microsoft Windows Failover cluster environments.
  
• Maintain storage best practices and storage life cycle management including code and firmware upgrades.
  
• Assist Storage Architect/Storage Director with design and implementation of new technologies.
  
• Document and implement standard operating procedures for storage related activities.
  
• Monitor performance of SAN/NAS/Object/STaaS and Windows Failover cluster environments.
  
• Work effectively with system administrator/engineers, DBAs, developers, project managers, business representatives, vendors, and analysts to complete tasks in timely manner.
  
• Provide storage resources for team and enterprise-wide projects.
  
• Act as technical resource or lead resource on projects that span multiple teams of engineers.
  
• Mentoring and /or training of other team members.
  
• Offer Tier 3 support during storage outages, performance issues, and other related troubles
  
• Work as part of an on-call resource rotation for afterhours support.
  
• Demonstrate initiative through technical knowledge, interpersonal skills, business knowledge, organizational skills, and professionalism.
  
• Perform other duties as assigned.
  

Qualifications & Experience

• Minimum 3 years Storage experience.
  
• Minimum 5 years of Microsoft systems support or relevant Information Technology experience.
  
• Must have a B.S. or a B.A. college degree, technical certifications, or commensurate work experience.
  
• COVID Vaccine required*
  

Preferred skills

• Excellent verbal and written communications skills.
  
• Strong organizational skills, attention to detail and technical judgment.
  
• Experience in a 24/7/365, multi-tiered production environment.
  
• Ability to work independently and collaboratively to provide excellent client service in demanding, deadline-drive situations.
  
• Ability to effectively communicate and coordinate with peers and senior management when required.
  
• Experience and creativity in troubleshooting software/hardware/process problems.
  
• Efficient and effective problem resolution abilities; ability to think clearly under pressure.
  
• Ability to analyze, identify, and communicate corrective actions.
  
• Knowledge of networking principles, Microsoft 2008 R2, 2012 R2 and newer operating systems, Microsoft Failover Clustering, infrastructure/troubleshooting.
  
• Experience supporting enterprise systems, including Windows Server and Linux.
  
• Necessary skills include flexibility, ability to work under tight deadlines, ability to handle multiple tasks through prioritization and time management skills, excellent communication, exceptional collaboration and organizational skills.
  
• Understanding of TCP/IP networking concepts and troubleshooting techniques
  
• Ability to create automation scripts using Powershell or other scripting languages to perform storage related automation tasks.
  

Individuals seeking an exemption from this requirement for medical or religious reasons should complete a request for accommodation form by contacting recruitingsupport@fticonsulting.com.

Our Benefits

Apart from the well-structured career path and excellent team environment, our employees enjoy a variety of perks and benefits. Our benefits include, but are not limited to:

• Competitive salary and bonus plans
• Generous paid holidays and paid time off
• Annual paid volunteer hours
• Corporate matching for charitable donations
• Free snacks and drinks

About FTI Consulting

What makes us unique? With more than 6,250 employees located in offices in every corner of the globe, we are the firm our clients call when their most important issues are at stake. Regardless of what level you are, you will have the opportunity to work alongside and learn from top experts in your field on high-profile engagements that impact history. Our culture is collaborative, and we value diversity, recognition, development and making a difference in our communities.

FTI Consulting is publicly traded on the New York Stock Exchange and has been recognized as a Best Firm to Work For by Consulting magazine and one of America's Best Management Consulting Firms by Forbes . For more information, visit www.fticonsulting.com and connect with us on Twitter ( @FTIConsulting ), Facebook and LinkedIn .

FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.