Learning and Development Program & Systems Administrator
October 10, 2023
Learning and Development Program & Systems Administrator
Job ID: req3621
Employee Type: exempt full-time
Division: Human Resources
Facility: ATRF: Other
Location: 8560 Progress Drive, Frederick, MD 21701 USA
The Frederick National Laboratory is a Federally Funded Research and Development Center (FFRDC) sponsored by the National Cancer Institute (NCI) and operated by Leidos Biomedical Research, Inc. The lab addresses some of the most urgent and intractable problems in the biomedical sciences in cancer and AIDS, drug development and first-in-human clinical trials, applications of nanotechnology in medicine, and rapid response to emerging threats of infectious diseases.
Accountability, Compassion, Collaboration, Dedication, Integrity and Versatility; it's the FNL way.
PROGRAM DESCRIPTION
The Frederick National Laboratory for Cancer Research (FNL) is seeking a dynamic, self-motivated Learning & Development Program and Systems Administrator who is passionate about supporting and developing others and committed to building a learning culture that is mission aligned, accessible, innovative, inclusive and impactful to support staff, their professional development and advance the mission and values of FNL.
This hybrid-remote work position with the Learning & Organization Development Team in Human Resources (HR), will work across the entire organization and will be a key partner who must foster trust and build relationships effectively to embody the shared vision, mission and values of FNL and HR priorities. The HR Directorate, located in Frederick, MD, provides support to 2400+ employees in the areas of recruitment and staffing, employee relations and counseling, career development, wage and salary administration, and employee benefits.
If you value accountability, compassion, collaboration, dedication, integrity and versatility as a guidepost for how you work every day in serving others and the public's interest, and believe you are a great fit for this role please apply.
KEY ROLES/RESPONSIBILITIES
The Learning & Development Program & Systems Administrator is responsible for:
Learning Management System Administration
Configure, enter, test, maintain, reversion, organize, update and assist L&D Team and supported stakeholder learning objects, assignments, records, ILTs, registration, rosters, tools and resources on Learning Management System (LMS), EDGE, and team databases.
Manage subject categorization and tagging of content to ensure learning content is easily searchable and allows users to intuitively navigate to the specific content of interest to them.
Create, manage and update reports and dashboards to communicate with stakeholders and manage learning object completion.
Create and run regular reports on enrollment, usage, completion and other relevant metrics to help measure L&D ROI, meet learning requirements, improve user engagement and inform future L&D and professional development initiatives.
Troubleshoot issues related to the LMS independently or by escalating through established solution chain and develop innovative solutions to improve the usability and user experience.
Conduct routine audits on learning content to ensure performance, quality assurance and compliance with established EDGE governance and standards.
Assist with onboarding other directorates onto LMS platform and help manage end user access to EDGE.
Proactively make recommendations for improvements to content management, workflow processes, and learner experience in the LMS.
Assist with end user training related to the use of EDGE across the organization and support directorate LMS administrators.
Learning Network Administrator and assist with stakeholder account management.
Collaborative member of LMS Administration Group and Learning Management System Module Owner Back Up support.
Learning Event and Mandatory Training Support & Management
Coordinate and support L&D Team learning events including both in-person and virtual: room reservations and set-up; virtual session production; prepare and assist with materials; create and manage rosters, track completions and evaluations using EDGE (LMS); and assist with clean up as needed.
Account manager and Leidos Biomedical Research, Inc. (LBR) representative for Leidos, Inc. and NIH trainings and group meetings.
Manage Leidos, Inc., NIH and HR responsible mandatory trainings using EDGE - upload, test, create user guides, send communications and work with directorate leadership and Training Administrators to track completions, manage and send reports.
Back up New Employee Orientation Facilitator.
Engagement & Communication
Manage Learning & Development (L&D) Team email, phone and mail - coordinate communications by being the first point of contact for responding to inquiries.
Keep internal and external calendars updated with events and information.
Contribute to the L&D monthly newsletter and blog.
Draft and send L&D communications regarding L&D initiatives, events and projects.
Training Administrator (TA) Support for Directorates and Human Resources.
Build effective working relationships with L&D partners and relevant stake holders to support and effectively communicate L&D vision, mission, priorities, support, resources and events.
Collaborate with L&D Team, partners and stakeholders to deliver on projects to meet strategic and operational priorities.
Team Resource Management
Manage the use of L&D equipment, resources, books and other resources and track their movement.
Assist with L&D budget.
Research vendors and suppliers as needed including details, services for value, cost comparison and timelines.
Purchase L&D licenses, subscriptions, memberships, team supplies and manage team invoicing and payments.
BASIC QUALIFICATIONS
To be considered for this position, you must minimally meet the knowledge, skills, and abilities listed below:
PREFFERRED QUALIFICATIONS
Candidates with these desired skills will be given preferential consideration:
Commitment to Diversity
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
#readytowork
Job ID: req3621
Employee Type: exempt full-time
Division: Human Resources
Facility: ATRF: Other
Location: 8560 Progress Drive, Frederick, MD 21701 USA
The Frederick National Laboratory is a Federally Funded Research and Development Center (FFRDC) sponsored by the National Cancer Institute (NCI) and operated by Leidos Biomedical Research, Inc. The lab addresses some of the most urgent and intractable problems in the biomedical sciences in cancer and AIDS, drug development and first-in-human clinical trials, applications of nanotechnology in medicine, and rapid response to emerging threats of infectious diseases.
Accountability, Compassion, Collaboration, Dedication, Integrity and Versatility; it's the FNL way.
PROGRAM DESCRIPTION
The Frederick National Laboratory for Cancer Research (FNL) is seeking a dynamic, self-motivated Learning & Development Program and Systems Administrator who is passionate about supporting and developing others and committed to building a learning culture that is mission aligned, accessible, innovative, inclusive and impactful to support staff, their professional development and advance the mission and values of FNL.
This hybrid-remote work position with the Learning & Organization Development Team in Human Resources (HR), will work across the entire organization and will be a key partner who must foster trust and build relationships effectively to embody the shared vision, mission and values of FNL and HR priorities. The HR Directorate, located in Frederick, MD, provides support to 2400+ employees in the areas of recruitment and staffing, employee relations and counseling, career development, wage and salary administration, and employee benefits.
If you value accountability, compassion, collaboration, dedication, integrity and versatility as a guidepost for how you work every day in serving others and the public's interest, and believe you are a great fit for this role please apply.
KEY ROLES/RESPONSIBILITIES
The Learning & Development Program & Systems Administrator is responsible for:
Learning Management System Administration
Configure, enter, test, maintain, reversion, organize, update and assist L&D Team and supported stakeholder learning objects, assignments, records, ILTs, registration, rosters, tools and resources on Learning Management System (LMS), EDGE, and team databases.
Manage subject categorization and tagging of content to ensure learning content is easily searchable and allows users to intuitively navigate to the specific content of interest to them.
Create, manage and update reports and dashboards to communicate with stakeholders and manage learning object completion.
Create and run regular reports on enrollment, usage, completion and other relevant metrics to help measure L&D ROI, meet learning requirements, improve user engagement and inform future L&D and professional development initiatives.
Troubleshoot issues related to the LMS independently or by escalating through established solution chain and develop innovative solutions to improve the usability and user experience.
Conduct routine audits on learning content to ensure performance, quality assurance and compliance with established EDGE governance and standards.
Assist with onboarding other directorates onto LMS platform and help manage end user access to EDGE.
Proactively make recommendations for improvements to content management, workflow processes, and learner experience in the LMS.
Assist with end user training related to the use of EDGE across the organization and support directorate LMS administrators.
Learning Network Administrator and assist with stakeholder account management.
Collaborative member of LMS Administration Group and Learning Management System Module Owner Back Up support.
Learning Event and Mandatory Training Support & Management
Coordinate and support L&D Team learning events including both in-person and virtual: room reservations and set-up; virtual session production; prepare and assist with materials; create and manage rosters, track completions and evaluations using EDGE (LMS); and assist with clean up as needed.
Account manager and Leidos Biomedical Research, Inc. (LBR) representative for Leidos, Inc. and NIH trainings and group meetings.
Manage Leidos, Inc., NIH and HR responsible mandatory trainings using EDGE - upload, test, create user guides, send communications and work with directorate leadership and Training Administrators to track completions, manage and send reports.
Back up New Employee Orientation Facilitator.
Engagement & Communication
Manage Learning & Development (L&D) Team email, phone and mail - coordinate communications by being the first point of contact for responding to inquiries.
Keep internal and external calendars updated with events and information.
Contribute to the L&D monthly newsletter and blog.
Draft and send L&D communications regarding L&D initiatives, events and projects.
Training Administrator (TA) Support for Directorates and Human Resources.
Build effective working relationships with L&D partners and relevant stake holders to support and effectively communicate L&D vision, mission, priorities, support, resources and events.
Collaborate with L&D Team, partners and stakeholders to deliver on projects to meet strategic and operational priorities.
Team Resource Management
Manage the use of L&D equipment, resources, books and other resources and track their movement.
Assist with L&D budget.
Research vendors and suppliers as needed including details, services for value, cost comparison and timelines.
Purchase L&D licenses, subscriptions, memberships, team supplies and manage team invoicing and payments.
BASIC QUALIFICATIONS
To be considered for this position, you must minimally meet the knowledge, skills, and abilities listed below:
- Possession of Bachelor's degree in Human Resources, Computer Science, Information Technology or related fields from an accredited college/university according to the Council for Higher Education Accreditation (CHEA) or four (4) years relevant experience considered in lieu of degree. Foreign degrees must be evaluated for U.S. equivalency.
- In addition to the education requirements, a minimum of two (2) years of progressively responsible administrative/coordinator experience including one (1) year within a high-volume HR and L&D environment or related setting.
- Demonstrated on-the-job proficiency and experience with Learning Management Systems (ex. Cornerstone, Workday etc.).
- Exceptional organizational skills and attention to detail and accuracy.
- Highly resourceful team-player with the ability to self-direct, setting priorities in work assignments and operate independently.
- Ability to manage multiple projects and communicate effectively with all staff levels and stakeholders on a cross-functional team and deliver results under prescribed deadlines in a fast-paced environment.
- Strong professional and interpersonal skills with ability to collaborate and build relationships with all levels of the organization and creatively solve problems.
- Desire to help and develop people.
- Advanced experience using Microsoft Office Suite.
- Ability to obtain and maintain a security clearance.
PREFFERRED QUALIFICATIONS
Candidates with these desired skills will be given preferential consideration:
- Ability to manage knowledge sharing environments.
- Have a strong work ethic and a "can do" attitude.
- Highly resourceful and collaborative team-player and positive customer focus attitude.
- Experience facilitating face to face or virtually with modern workplace learning methods.
Commitment to Diversity
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
#readytowork