Who We Are

FTI Consulting is the world's leading expert-driven consulting firm. Over the last 40 years, FTI Consulting experts have served as the trusted advisor to Fortune 500 companies and the world's leading law and private equity firms when they are facing their greatest opportunities and challenges. Our strong performance and continued success are a direct reflection of the ambition, energy, and commitment of our talented professionals across the globe to make a positive impact for our clients and communities.

At FTI Consulting, you'll be inspired and empowered to make an impact on headline matters that change history. Working side by side with the world's leading experts in your field, you'll be surrounded by an open collaborative culture that embraces diversity, recognition, professional development and most importantly, you.

There's never been a more exciting time to join FTI Consulting and this is where you will do the most exciting and fulfilling work of your career.

Are you ready to make an impact?

About The Role

T he Team Lead is involved in complex, global and high-profile litigation, arbitration and investigations combining end-to-end risk advisory, investigative and disputes expertise to deliver holistic solutions for our clients. They support the Forensic Litigation segment in all aspects of its billing, accounting, project management and client related services.

What You'll Do

Work closely with engagement leadership throughout the project lifecycle with primary objectives of:

• Reduce and maintain Days Sales Outstanding (DSO) at target 75 days
• Ensure that timely, accurate and professional invoices are sent to clients
• Reduce the amount of time billable professionals spend on project management and administrative tasks
• Respond to team members on issues
• Report issues to Manager
• Take lead on system errors and trouble-shooting

Matter Setup:

• Ensure contract terms are captured accurately in CRM and Financial systems (e.g., fee arrangement, rates, taxable jurisdiction, admin fee)
• Obtain necessary approvals are documented and archived (e.g., exception rate approvals)
• Flag, provide necessary supporting documentation and archive contract terms for amendments
• Document necessary information for billing (e.g., client contact info, e-billing system and/or contract requirements)
• Archive information necessary for revenue recognition
• Set up of required task codes for time entry
• Provide clarity of responsibility for payment to FTI and allocation if multiple payors

Prepare and Send Invoices to Clients:

• Invoice retainers, fixed fees or hourly engagements consistent with contract terms
• Ensure accuracy of data in draft invoice
• Confirm billing rates are consistent with contract
• Value outside contractor time and expenses correctly
• Confirm tax calculation is accurate (if applicable)
• Reflect outstanding invoices accurately
• Ensure compliance with clients' e-billing systems, contract and/or other client-driven terms and conditions
• Troubleshoot e-billing system to insure invoice acceptance
• Ensure necessary client notice(s) has been provided when rate increases are affected
• Edit narratives for spelling, grammar, consistency with narrative guidelines
• Send draft invoice in format requested (Word, Excel or PDF) by engagement leadership
• Process write downs/ups as required, with required approval
• Input engagement leader invoice edits
• Finalize and send invoice to client with engagement leader approval
• Monitor bouncebacks and troubleshoot
• Archive all directions/approvals required for control/audit purposes within the system

• Ongoing Project Management:
• Ensure receipt of retainers billed
• Review aging WIP and A/R; prompt billing by the 13 th each month of prior month WIP; follow up as requested with engagement leadership and clients directly for timely collection
• Prompt engagement leadership regarding annual client rate increases; communicate to client as necessary
• Review application of payments to matters for accuracy; help resolve unallocated payments as notified by A/R
• Provide input to engagement leadership regarding risk assessment and proposed adjustments - e.g., reserving WIP or A/R over budget; reserving A/R due to age or lack of response from client; recommending allocation of billing adjustments by region/segment

How You'll Grow

We are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on-the-job learning, self-guided professional development courses and certifications. You'll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth.

As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role.

What You Will Need To Succeed

Basic Qualifications:

• Minimum of one year of post-graduate combined professional experience
• Minimum of 10 years billing experience

Preferred Qualifications:

• Associate's degree
• Billing experience in professional services or law firm environment
• Impeccable attention to detail
• Excellent communication skills, including verbal and written
• Intermediate to Advanced MS Office skills (Outlook, Excel, Word)
• Intermediate knowledge of Adobe PDF software
• Proficiency with Salesforce (CRM) is a plus - preferred
• Excellent interpersonal skills, including being a team player with capacity to work with diverse team members
• Ability to work under tight deadlines; ability to handle multiple tasks through prioritization and time management skills
• Proven track record for improving process efficiencies and solving problems

Our Benefits

Our goal is to support the well-being of you and your families-physically, emotionally, and financially. We offer comprehensive benefits such as the following:

• Competitive total compensation, including bonus earning potential
• Full package of benefits plans, including medical, dental, and vision coverage along with life and disability insurance
• Generous paid time off
• Company matched 401(k) retirement savings plan
• Potential for flexible work arrangements
• Generous paid parental leave and flex return support
• Family care benefits, including back-up child/elder care
• Employee wellness platform
• Employee recognition programs
• Paid time off for volunteering in your community
• Corporate matching for charitable donations most important to you
• Make an impact in our communities through company sponsored pro bono work
• Professional development and certification programs
• Free in-office snacks and drinks
• Free smartphone and cellular plan (if applicable)
• FTI Perks & Discounts at retailers and businesses
• Upscale offices close to public transportation

About FTI Consulting

FTI Consulting is a global business advisory firm dedicated to helping clients with their most significant opportunities and challenges. With more than 7,500 employees located in 30 countries, our broad and diverse bench of award-winning experts advise their clients when they are facing their most significant opportunities and challenges. At FTI Consulting, we embrace, cultivate and maintain a culture of diversity, inclusion & belonging, which are fundamental components to our core values. FTI Consulting is publicly traded on the New York Stock Exchange and has been named the #1 Professional Services Firm on Forbes List of America's Best Employers and the best firm to work for by Consulting Magazine . For more information, visit www.fticonsulting.com and connect with us on Instagram and LinkedIn .

FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.