Who We Are

FTI Consulting is the world's leading expert-driven consulting firm. Over the last 40 years, FTI Consulting experts have served as the trusted advisor to Fortune 500 companies and the world's leading law and private equity firms when they are facing their greatest opportunities and challenges. Our strong performance and continued success are a direct reflection of the ambition, energy, and commitment of our talented professionals across the globe to make a positive impact for our clients and communities.

At FTI Consulting, you will be inspired and empowered to make an impact on headline matters that change history. Working side by side with the world's leading experts in your field, you will be surrounded by an open collaborative culture that embraces diversity, recognition, professional development and most importantly, you.

There has never been a more exciting time to join FTI Consulting and this is where you will do the most exciting and fulfilling work of your career.

Are you ready to make an impact?

About the Role

The Information Technology Group (ITG) is a collection of people, processes, and technology investments designed to achieve the business goals of FTI Consulting.The Manager, Global Information Systems, Billing Applications, works within the GIS team to support application and technology solutions for FTI. In addition, the individual provides technical and managerial oversight to Report Management, Invoicing Improvements, System Testing & Quality Assurance, fosters a productive work culture, evaluates and manages technology budgets, and successfully delivers the goals and objectives of assigned projects, people, and initiatives.

What You'll Do

• Responsible for the management, execution, and success of multiple projects. Will utilize established project management methodology, templates, and processes to manage and report project-related tasks.
• Review Requirements, estimate effort, prioritize tasks, define Sprints, perform demos and training to users
• Demonstrate working knowledge of Unit4 ERP, LEDES, E-Billing, and P-Card applications as well as have an understanding of the Datamart and Biller Dashboard Reporitng processes
• Deliver presentations to the Billing Focus Group (biweekly), Billing Leads Discussion (weekly)
• Act as the Liaison w/ RevRec & AR teams
• Perform PRB Management (identification and assignment thru completion including implementation and deployment to Production)
• Perform System Function Testing, QA Validation Process, Special Projects
• Resolve or assist in resolving issues related to service delivery of the application(s) under management
• Work with business and technology leadership to resolve issues
• Directly supervise other staff in the completion of projects and assigned tasks. May indirectly supervise other personnel in the completion of tasks
• Capacity to work independently and without regular management oversight, ensuring the completion of assigned projects, tasks, and deliverables on time, within budget, and within established frameworks.
• Assist and advise various FTI organizations upon request, provide consultations on specific projects on a short-term basis, and assist in resolving technical problems
• Work with vendors to ensure the successful delivery of services aligned with contracts and agreements
• Ensure that the business and technical architecture of delivered solutions match customer requirements
• Assist in ensuring FTI's IT policies and procedures are implemented, tracked, and reported
• Assist with ensuring personnel adheres to project management methodology, appropriate accountability, and initiative to ensure best practices are followed
• Implement services to meet or exceed established SLAs
• Assist with the establishment of vendor contracts, purchase orders, and other purchases
• Identify process improvements and system enhancements to simplify and streamline processes
• Adapt to changing management needs
• Continuously assess and develop appropriate information for senior management
• Provide and manage on-call support, across all segments in all regions

How You'll Grow

ITG uses an"IT Service Portfolio"approach to align with business priorities and articulate and communicate the diversification of IT investments for the business. FTI Consulting leverages the Information Technology Group (ITG) to accomplish the following goals: Improve Practitioner Productivity and grow the business with IT, Reduce Risks with IT in the business, andManage a balanced set of IT investments that meet business objectives. In addition, we encourage our employees to become "Super Users" of all our services, take advantage of multiple opportunities to work with colleagues on the vast array of cross-functional to inter-department projects, and self-improve through professional development.

What Y ou W ill N eed T o S ucceed

Basic Qualifications

• Bachelors Degree or equivalent job experience
• 10+ years accounting-related experience
• 7+ years of technical leadership experience
• Knowledge of Power BI, Unit4 reporting, E-Billing, System Function Testing, QA Validation, AR, RevRec
• Applicants must be currently authorized to work in the Untied States on a full-time basis; this position will not sponsor applicants for work visas.

Preferred Skills

• Applied project management discipline, techniques, and tools
• Tested project management skills, including sponsor and risk management
• Comprehensive knowledge of information systems technology discipline
• Ability to effectively communicate and coordinate with senior business management and peers
• Experience in developing, maintaining, and reporting on projects, initiatives, and budgets
• Established business and technical process design and documentation skills
• Experience in directing IT policies and procedures.
• Ability to develop and execute stakeholder communication plans
• Capability to create IT training content and deliver active training sessions
• Attention to detail is critical. Proactive attention to daily tasks, organization, and timeliness
• Strong understanding of information systems in professional services organizations
• Excellent written and verbal communication skills
• Strong Organizational skills
• Role Modeling
• Team Work
• Adaptable to handle multiple changing priorities
• Daily time entry to record billable and non-billable time
• Periodic travel required, sometimes with little notice

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Our Benefits

Our goal is to support the well-being of you and your families-physically, emotionally, and financially. We offer comprehensive benefits such as the following:

• Competitive total compensation, including bonus earning potential
• Full package of benefits plans, including medical, dental, and vision coverage along with life and disability insurance
• Generous paid time off and holidays
• Company matched 401(k) retirement savings plan
• Potential for flexible work arrangements
• Generous paid parental leave with available planning tools, virtual expert coaching services and flex return support.
• Family care benefits, including back-up child/elder care
• Employee wellness platform
• Employee recognition programs
• Paid time off for volunteering in your community
• Corporate matching for charitable donations most important to you
• Make an impact in our communities through company sponsored pro bono work
• Professional development and certification programs
• Free in-office snacks and drinks
• Free smartphone and cellular plan (if applicable)
• FTI Perks & Discounts at retailers and businesses
• Upscale offices close to public transportation

About FTI Consulting

FTI Consulting is a global business advisory firm dedicated to helping clients with their most significant opportunities and challenges. With more than 8,000 employees located in 33 countries and territories, our broad and diverse bench of award-winning experts advise their clients when they are facing their most significant opportunities and challenges. At FTI Consulting, we embrace, cultivate and maintain a culture of diversity, inclusion & belonging, which are fundamental components to our core values. FTI Consulting is publicly traded on the New York Stock Exchange and has been recognized as one of the World's Best Management Consulting Firms by Forbes. For more information, visit www.fticonsulting.com and connect with us on Instagram and LinkedIn .

FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.

Compensation Disclosure: Actual compensation is determined based on a wide array of relevant factors including market considerations, business needs, and an individual's location, skills, level of experience, and q ualifications.