Job Description
The patient experience coordinator will facilitate communication between patients and the institution via a structure and program management perspective. Will collaborate with system education and quality resources to improve patient satisfaction. Will minimize possible risk exposures to the organization. Will be responsive to patient complaints by acting as a resource to employees and Medical staff as well as investigating and responding to written or post discharge complaints. Will facilitate communication between patients, the organization and among hospital departments as needed. Will assess the environment and make recommendations for corrective actions and policy changes to improve the patient experience.

Job Requirements
Applicable Experience:
2 years

Bachelor's Degree (Required)

Job Details Full Time

Day (United States of America)

"The best place to get care. The best place to give care." That is the Saint Luke's vision and, whether in a hospital, clinic, practice, or office, our more than 12,000 employees strive toward that vision every day. Saint Luke's employees are proud of our rich history and heritage, and that we remain the only faith-based, nonprofit, locally owned health system in Kansas City. Joining Saint Luke's means joining a team of exceptional professionals who always strive for excellence in patient care. Take this opportunity to do the best work of your career within a highly diverse and inclusive work space where all voices matter.

Join the Kansas City region's premiere provider of health services. Equal Opportunity Employer. We hire only non-tobacco users.