Clinic Navigator Retail Clinics - Smithville, MO location - Part Time, days

August 23, 2021
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Job Description
Position responsible for assisting providers and the nursing team in the delivery of professional medical care. Specific duties include pre-visit planning, rooming patients, obtaining vitals, utilizing the EMR system, scanning and downloading of documents, administering injections, vaccine coordination, telephone screening (with protocols), phlebotomy, assist with procedures (as needed), and duties as assigned based on respective clinic need. Incumbent in position must have excellent customer service skills and professional demeanor at all times. May be responsible for covering front office job duties as needed.

In Population Health setting:
  • Support Physicians, Advance Practice Providers, Registered Nurses and Community Health Workers with important operational and clinical tasks
  • Discuss with patient, family and extended decision makers the benefits of participation with Saint Luke's At Home programs
  • Assist Referral Specialist as needed assisting with coordinating all patient scheduling via EPIC platform for providers and multi-disciplinary care team and scheduling urgent visits for providers from on-call and during business hours
  • Cover other Referral Specialist tasks as needed
  • Provide an excellent patient experience by managing the flow of patients, providing excellent customer service, establishing rapport with patients and maintaining a professional demeanor.
  • Conduct pre-visit plans prior to home visits
  • Vitals
  • Phlebotomy as needed
  • Administer injections and coordinate vaccines
  • Assist providers with procedures
  • Utilize the EMR system and scan/download documents
  • Complete various administrative tasks as needed such as prior authorizations, RX refills, etc.
  • Other duties as assigned
  • Requires comfort conducting independent home visits and strong preference given to candidates with geriatric or primary care experience, or experience in institutional settings of care such as long-term care/skilled nursing facilities


Job Requirements
Applicable Experience:
Less than 1 year

Basic Life Support - American Heart Association or Red Cross

Job Details Part Time

Evening (United States of America)

"The best place to get care. The best place to give care." That is the Saint Luke's vision and, whether in a hospital, clinic, practice, or office, our more than 12,000 employees strive toward that vision every day. Saint Luke's employees are proud of our rich history and heritage, and that we remain the only faith-based, nonprofit, locally owned health system in Kansas City. Joining Saint Luke's means joining a team of exceptional professionals who always strive for excellence in patient care. Take this opportunity to do the best work of your career within a highly diverse and inclusive work space where all voices matter.

Join the Kansas City region's premiere provider of health services. Equal Opportunity Employer. We hire only non-tobacco users.