Topcon Healthcare sees eye health differently. Our vision is to empower providers with smart and efficient technologies for enhanced patient care. Keeping pace with the ever-changing landscape of the healthcare industry, we offer the latest integrated solutions including advanced multimodal imaging, vendor-neutral data management and groundbreaking remote diagnostic technology. A globally-oriented business, Topcon is focused on developing solutions towards solving societal challenges in the mega-domains of healthcare, agriculture, and infrastructure. In healthcare, these challenges include increasing eye disease, rising medical costs, access to healthcare and physician shortages. By investing in value-driven innovations, Topcon works to enable people to enjoy good health and a high quality of life.

Learn more about working with us at topconcareers.com

THS Sales Operations Manager

Topcon Healthcare is searching for a Sales Operations Manager to help support Topcon Screen sales team as we manage growth and potential expansion opportunities. The Sales Operations Manager is responsible for assisting sales leadership in driving operational excellence for Topcon Screen. They also assist with the day-to-day administration of sales administration and operational tasks.

This role is a high value-add business partner to the sales organization, enabling revenue growth and increasing sales productivity by providing effective methodologies, efficient processes, value-added information, and sales tools.

Responsibilities:

• Support the sales team using Salesforce CRM with process improvement, measurement, tracking and analytics.
• Work with Sales and Marketing to refine lead qualification process, analyze and report on campaign performance with reporting and dashboards.
• Enhance Sales productivity by enabling the team to work smarter through simplified processes.
• Develop and maintain daily, weekly, monthly, and quarterly reports and Key Performance Indicators.
• Own the process of tracking the sales funnel and operational metrics and delivering regular insights to the business.
• Assist customers in grant writing and development.
• Develop and refine sales turnover process from sales to account management team.
• Maintain regular check-ins with Sales and others who contribute to opportunity development to determine how sales are tracking against plan and identify any problems for internal review and problem solving.
• Assisting with onboarding and training process of new Sales representatives.
• Assisting with development of Enterprise Account onboarding processes.
• Traveled to assist on-site demos and healthcare tradeshow events.

Requirements:

• 2-4 years of experience in sales operations as a Salesforce subject matter expert with proficiency creating reports, optimizing processes, training new hires, and managing dashboards.
• Bachelor's degree required; Healthcare Sales operations desired.
• Ability to understand sales strategies, translate them into system and process requirements, and ensure execution and business impact.
• Highly Proficient in Microsoft office package including Excel, Word, Outlook, Teams, SharePoint, and PowerPoint.
• Ability to assimilate new programs and processes: Microsoft Co-sell, LinkedIn Navigator, Expensify, Yesware, Webex, Pardot, internal and external dashboards, and other third-party solution tools.
• Ability to multitask and prioritize to manage multiple projects on tight timelines.

Topcon is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.