The Company

About Quench

Quench's purpose is to impact people's lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We play a front-line role in the battle against single-use plastic water bottles by delivering on-demand filtered water solutions to more than 120,000 healthy and environmentally conscious customers across North America. Quench bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers purify the existing water supply, providing an endless supply of clean water and water-based beverages for a fixed monthly fee, typically under a long term bundled service and rental subscription agreement. Quench has grown from a small regional company to an international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private equity backed Culligan. Headquartered in King of Prussia, PA, Quench has more than 1,200 team members operating out of more than 90 locations across North America and Puerto Rico. For more information visit www.quenchwater.com .

About Culligan

Founded by Emmett Culligan in 1936, Culligan is a world leader in delivering superior water solutions that will make a real difference in improving the health and wellness of consumers. The company offers some of the most technologically advanced, state-of-the-art water filtration and treatment products. These products include water softeners, drinking water systems, whole-house systems and solutions for businesses. Culligan's network of franchise dealers is the largest in the world, with over 900 dealers in 90 countries. Many Culligan dealers have valuable equity in their local communities as multigenerational family owners of their franchises. For more information visit www.culligan.com .


Values: 5Cs

• Culligan as One
• Consumer's come first
• Commitment to Innovation
• Courage to do what's right
• Consistently deliver exceptional results

The Position

The Information Technology Project Manager will be entrusted with a pivotal role in spearheading many IT projects. You will play a critical role in helping to both build and develop project plans and ensure they are completed on time and within specified budgets. You will work closely with the IT team as well as leaders and subject matter experts (SMEs) across the organization, including, but not limited to, sales, care, service, supply chain, and finance, to identify requirements, bring together the right teams and resources, and execute projects overall. Quench's IT projects are aligned with the company's overall strategic goals and typically have a one year or less ROI. You will work with stakeholders to understand requirements and carry out the project with a follow up to ensure projects have met the predicted ROI value.

Responsibilities

• Planning:
  • Establish and maintain processes for managing scope during the project lifecycle, setting quality and performance standards and assessing risks
• Lead Project Execution:
  • Lead projects from requirements definition through deployment
  • Collaborate with functions and IT to problem solve solutions and ensure requirements meet overall business goals for the project
  • Identify schedules, scopes, budget estimations, and implementation plans, including risk mitigation
  • Coordinate internal and external resources to ensure that projects adhere to scope, schedule, and budget
  • Develop and manage action logs (RAID) and drive project cadence, ensuring activities are being completed as committed to enable critical path execution
  • Analyze project status and, when necessary, revise the scope, schedule, or budget to ensure that project requirements can be met
• Implementation and Change Management:
  • Establish and maintain relationships with stakeholders, providing updates on project status and changes
  • Collaborate with functions to ensure process and technology elements are insync and aligned during change efforts, including training and support of new processes and tools
  • Identify issues and recommend changes to plans and mitigation strategies as needed
  • Work with project teams to facilitate and recommend change management methodologies
  • Work with architect to identify, evaluate, and manage software tools where necessary
  • Develop and coordinate post implementation support efforts to ensure efforts embed in the organization
• Performance Monitoring, Spend visibility, and Reporting:
  • Establish key performance indicators (KPIs) to measure project performance and track progress against targets
  • Manage budgets for programs to ensure delivery on-time and in budget
• Stakeholder Engagement:
  • Collaborate with internal stakeholders to understand business requirements and align project activities with organizational goals.
  • Communicate effectively with stakeholders to ensure alignment and support for project initiatives.
• Quality assurance:
  • Ensure adherence to best practices and IT department strategy and guiding principals
  • Implement ongoing quality control measures to ensure projects and solutions meet or exceed company goals
• Risk Management:
  • Develop strategies to mitigate IT project risks ensuring business continuity and resilience

Requirements

• Must have
  • Bachelor's degree in Business, Information Systems, or specialized training/certification
  • Proven track record as a project manager with resource and task scheduling skills
  • Experience and proven success in managing large, multi-stream projects, including systems related projects or tool implementation
  • Proficiency in Agile and Waterfall project management methodologies
  • Organization and time management skills
  • Financial acumen and proficiency in managing project budget and cost allocations
  • Strong Excel and PowerPoint skills with ability to consolidate project information and communicate to stakeholders
  • In-depth knowledge of project management best practice processes
  • Strong collaboration skills and commitment to multi-functional thinking - ability to work across teams to align on needs, trade-offs, and decisions
  • Initiative and Innovation with demonstrated track record of building programs from the ground up and finding creative solutions to challenges.
  • Ability to develop business cases and align teams on data-driven decisions
  • Strong interpersonal and communication skills.

• Must be:
  • Highly motivated, collaborative, and innovative
  • Analytical and strategic thinking with a results-oriented mindset.
  • Resilient and high energy to drive to answers, working cross-functionally as needed
  • Extremely strong communicator (verbal and written) and adept at developing relationships across diverse teams
  • Comfortable with shared accountability for outcomes associated with efforts
  • Strong problem solver
  • An effective time manager based on value-driven prioritization
  • Honest, humble, integrity-driven in all facets of the role, owning and learning from mistakes

• Preferred experience:
  • Minimum of 10 years of business experience in IT Project Management
  • Prior experience as Scrum master or on a scrum team
  • PMP certification
  • Salesforce Case Management
  • Jira or other software development project management tool

We are proud to be an Equal Opportunity Employer. Quench provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to sex, sexual orientation, race, color, religion, gender, national origin, ethnicity, age, disability, marital or family status, pregnancy, military status, veteran status, genetic information or any other category protected by federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, benefits, training, social and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis.

Applicants

Beware of fake job offers falsely claiming affiliation with our company.

• We never request banking details or other personally identifiable information during interviews.
•Our recruiters will never ask prospective employees for payment to apply for a position or as a condition of employment.
•Official emails are from our domain. Our approved emails will come from @quenchwater.com.

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