About Quench

Quench's purpose is to impact people's lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We play a front-line role in the battle against single-use plastic water bottles by delivering on-demand filtered water solutions to more than 120,000 healthy and environmentally conscious customers across North America. Quench bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers purify the existing water supply, providing an endless supply of clean water and water-based beverages for a fixed monthly fee, typically under a long term bundled service and rental subscription agreement. Quench has grown from a small regional company to an international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private equity backed Culligan. Headquartered in King of Prussia, PA, Quench has more than 1,200 team members operating out of more than 90 locations across North America and Puerto Rico. For more information visit www.quenchwater.com .

About Culligan

Founded by Emmett Culligan in 1936, Culligan is a world leader in delivering superior water solutions that will make a real difference in improving the health and wellness of consumers. The company offers some of the most technologically advanced, state-of-the-art water filtration and treatment products. These products include water softeners, drinking water systems, whole-house systems and solutions for businesses. Culligan's network of franchise dealers is the largest in the world, with over 900 dealers in 90 countries. Many Culligan dealers have valuable equity in their local communities as multigenerational family owners of their franchises. For more information visit www.culligan.com .

Values: 5Cs

• Culligan as One
• Customers come first
• Commitment to Innovation
• Courage to do what's right
• Consistently deliver exceptional results

The Position:

As a Business Operations Analyst at Quench, you will hold a significant responsibility within our Sales and Marketing teams, tasked with spearheading reporting, continuous improvement initiatives, and operational projects crucial for informing strategic decisions and driving growth and profitability.

The Business Operations Analyst will leverage a blend of analytical prowess, project management acumen, and database management skills to deliver actionable insights and findings to senior management. Collaborating cross-functionally, this individual will play a pivotal role in enhancing systems and tools supporting our sales teams, contributing innovative ideas for process optimization, and ensuring a seamless customer experience.

Responsibilities:

• Providing robust data analytics to offer invaluable insights for decision-making.
• Developing and disseminating regular and ad hoc reports to track business goals and achievements.
• Utilizing Business Intelligence tools to craft actionable dashboards and deliver impactful insights.
• Leading initiatives to enhance sales systems and tools, fostering continuous improvement.
• Coordinating with diverse teams to drive operational initiatives aligned with delivering exceptional customer experiences.
• Ensuring data integrity and accuracy across business systems, collaborating with external vendors for ERP system updates.

Qualifications:

• 3-5 years of experience in business analysis, project management, consulting, or operations.
• Strong communication skills to effectively engage stakeholders across all levels of the organization.
• Proven ability to collaborate and influence cross-functionally.
• Adaptability to thrive in a fast-paced, dynamic team environment.
• Proficiency in database management, with expertise in Excel and PowerBI.
• A bachelor's degree is required, while an MBA would be considered advantageous.

Skills:

• Data Analysis: Proficient in analyzing data to extract insights and inform decision-making.
• Project Management: Skilled in managing projects to drive operational improvements and achieve goals.
• Database Management: Experienced in maintaining data integrity and accuracy across business systems.
• Technical Proficiency: Proficient in using Excel and PowerBI for data manipulation and visualization.

Behaviors:

• Clear Communication: Ability to communicate effectively with stakeholders at all levels, both verbally and in writing.
• Collaboration: Works well in cross-functional teams, contributing positively to achieve common objectives.
• Adaptability: Thrives in a fast-paced environment and can adjust to changing priorities.
• Influence: Capable of persuading others and driving change across the organization.
• Alignment with Values: Demonstrates behaviors consistent with organizational values, embodying them in daily work.

We are proud to be an Equal Opportunity Employer. Quench provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to sex, sexual orientation, race, color, religion, gender, national origin, ethnicity, age, disability, marital or family status, pregnancy, military status, veteran status, genetic information or any other category protected by federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, benefits, training, social and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis.

Applicants

Beware of fake job offers falsely claiming affiliation with our company.

• We never request banking details or other personally identifiable information during interviews.
•Our recruiters will never ask prospective employees for payment to apply for a position or as a condition of employment.
•Official emails are from our domain. Our approved emails will come from @quenchwater.com.

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