Associate IT Support Technician
April 3, 2025
Job Description:
InGenesis is currently seeking anAssociate IT Support Technicianto work with our client. In this role, you will provide support and analysis of business, processes, and management problems in terms of system and customer-department requirements and acts to remediate issues at the customer point of use.
If you meet the qualifications outlined below, apply today and we'll reach out to answer any questions you may have!
Job Duties
Minimum Qualifications
EEO Statement:
InGenesis is an equal opportunity employer committed to fostering a diverse, inclusive, and equitable workplace. We comply with all applicable federal, state, and local employment laws, including recent executive orders, and strictly prohibit discrimination, harassment, or retaliation based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, veteran status, or any other characteristic protected by law.
InGenesis is dedicated to making reasonable accommodations for qualified individuals with disabilities and ensuring that all employment decisions are based on qualifications, merit, and business needs. If you require a reasonable accommodation during the hiring process, please contact us by visiting our website at https://www.ingenesis.com/careers/site-accommodations
Company Statement:
InGenesis is one of the largest staffing firms in the industry and is among the largest diversity-owned healthcare staffing firms in North America. InGenesis is dedicated to placing people in positions that preserve life, improve lives, and inspire others. This does not happen without passionate people: skilled colleagues who are motivated to create innovative solutions and deliver superior service to our clients. InGenesis counts almost half of the Fortune 500 in our nearly 300 clients, including clients in the healthcare, life sciences, higher education and pharma industries.
InGenesis is currently seeking anAssociate IT Support Technicianto work with our client. In this role, you will provide support and analysis of business, processes, and management problems in terms of system and customer-department requirements and acts to remediate issues at the customer point of use.
If you meet the qualifications outlined below, apply today and we'll reach out to answer any questions you may have!
Job Duties
- Assist customers in resolving hardware, software, integration, and operating system-level problems in the desktop, mobile computing, and network environments.
- Identify problems, apply optimum solutions, and communicate the resolution.
- Own assigned issue and maintain accurate incident tracking information.
- Escalate issues as appropriate.
- Perform other duties as assigned.
Minimum Qualifications
- High school diploma or equivalent.
- Excellent telephone and interpersonal skills
- Excellent problem-solving skills.
EEO Statement:
InGenesis is an equal opportunity employer committed to fostering a diverse, inclusive, and equitable workplace. We comply with all applicable federal, state, and local employment laws, including recent executive orders, and strictly prohibit discrimination, harassment, or retaliation based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, veteran status, or any other characteristic protected by law.
InGenesis is dedicated to making reasonable accommodations for qualified individuals with disabilities and ensuring that all employment decisions are based on qualifications, merit, and business needs. If you require a reasonable accommodation during the hiring process, please contact us by visiting our website at https://www.ingenesis.com/careers/site-accommodations
Company Statement:
InGenesis is one of the largest staffing firms in the industry and is among the largest diversity-owned healthcare staffing firms in North America. InGenesis is dedicated to placing people in positions that preserve life, improve lives, and inspire others. This does not happen without passionate people: skilled colleagues who are motivated to create innovative solutions and deliver superior service to our clients. InGenesis counts almost half of the Fortune 500 in our nearly 300 clients, including clients in the healthcare, life sciences, higher education and pharma industries.